SUPPORT
Support & Help
Stuck on install, hit a bug or need account help? Start here.
Install & Launcher
Setup, updates and connection issues with the Windows launcher.
Report a Bug
Use the in-launcher report tool or open a ticket. Include your build number and coordinates.
Account Help
Sign-in, registration and launcher linking. Password recovery and email confirmation are coming soon.
OPEN A TICKET
The support desk moves into the portal with the account hub. For now, reach the team through the in-launcher report tool or the community channels.
Support Tickets · Coming SoonCheck the FAQ
SYSTEM
UNIVERSE CHECKING
Check live service health before reporting a connection problem.
Server Status ›